(515) 232-0048 prrcd@prrcd.org

      Tech Support

      Prairie Rivers of Iowa Presents: Wild and Scenic Film Festival

      Thank you for your ticket purchase and support of the Prairie Rivers of Iowa Wild and Scenic Film Festival. The livestreaming for the film festival is Friday, October 2nd at 7:30 CDT.

      Note: once you’ve followed the instruction below and have set up your Qudio streaming account, you’ll be able to access the film fest anytime during the livestream on Friday, October 2nd or during the bonus 5 days thereafter.

      Here are the links and instructions you’ll need to activate your streaming access.

      While the actual films start at 7:30 P.M., there is a virtual lobby that opens at 7:00 P.M. It will provide you with music and scenic photography. We highly recommend that you start the log-in process at 7:00 P.M.

      Quidio is the screening platform being used to access the film festival. That creates an extra step you might not have anticipated.

      Here are the instruction to access the screening platform (Qudio):

      1. Go to the event page on Qudio by clicking this link: https://qudio.com/event/prairierivers
      2. Click the “Register Now” button listed on the event
      3. Click the “Sign up” buttonto create an account on Qudio (an account is required to enter the event screening room)
      4. Fill out your account information (write down your password for safekeeping!) and click the “Create Account” Button
      5. Congrats! You are ready to access the event content!

      Note: If you signed up before the event start time, you will always be able to access the event content later by navigating to your “My Events” Page”. You will need to be logged in to Qudio.com to access the “My Events” Page”.

      Having trouble getting connected? This illustrated step by step FAQ will help: https://get.qudio.com/faq/

      Still having trouble?

      Contact Support:

      Email Support: If you need assistance during the event, you can email your question to info@quidio.com

      Or call Phone Support: 415-630-7933

      Support Hours:

      Day of the Friday livestream event: Fri 8am – 8pm PST

      Non – live event days: Mon – Fri 9am – 5pm PST

      Thanks for supporting Prairie Rivers of Iowa.  You are in for a wonderful time! Enjoy the films!

      Made Possible by the Generous Support of Our Sponsors!